Application Support Analyst

About

Description

FDM Group, a global business and technology consultancy, is seeking an Application Support Analyst for a client in the banking sector. In this hybrid role, you will work with business and technical teams to support mission-critical applications. Your responsibilities will include logging and triaging tickets, troubleshooting, performing diagnostics, job scheduling, and automation. This role is ideal for someone with SQL and Linux experience, strong analytical skills, and the ability to thrive in a high-pressure, collaborative environment.

Responsibilities

• Log, triage, and manage support tickets efficiently
• Troubleshoot and diagnose application issues
• Perform job scheduling and automation tasks
• Collaborate with business and technical teams to resolve issues
• Apply analytical thinking to solve problems creatively

Qualifications

• Working knowledge of SQL
• Experience with Linux in a live operational environment
• Basic scripting knowledge (Python, JavaScript)
• Understanding of networking concepts
• Strong teamwork, communication, and problem-solving skills

Application instructions:

• CLICK THE GREEN BUTTON TO APPLY